Free Medicines Use Checks 

The pharmacist will go through all the medicines you are taking, including any medicines that you buy over the counter as well as medicines prescribed by your GP. They will check how well you are getting on with your medicines as well as answering any questions you have about your medicines.

Why have Medicine Usage Checks?

The purpose of a Medicines Use Review is to:

  • Check that you know what each of your medicines is for and how to take them
  • Identify any problems you might be having with your medicines
  • Improve the effectiveness of your medicines

A Medicines Use Review also gives you an opportunity to raise any questions or concerns you have about your medicines.

Will the pharmacist talk about my medicines in front of other customers in the pharmacy?

No. Your Medicines Use Review Service is confidential and will take place in a private area of the pharmacy where you and the pharmacist can sit down together without being overheard by other people.

‘When I was collecting my repeat prescription last month, the pharmacy assistant asked me if had a few minutes to have a chat with the pharmacist about my medicines. I was in a bit of a hurry and said no. Since then, I have been wondering if it might be useful to speak to the pharmacist about my medicines as I am taking so many medicines and I get a bit confused about what I’m taking each medicine for.’

If everything is OK with your medicines, no action will be taken. However, if you are having any problems the pharmacist may contact your GP. You will be asked to sign a consent form before your Medicines use Review to say that you are happy for the pharmacist to contact your GP if necessary.

‘I spoke to the pharmacy assistant when I was next in the pharmacy and made an appointment to speak to the pharmacist about my medicines. It was really helpful! I now understand what each of my medicines is for and the pharmacist even picked up that I was taking one of my medicines at the wrong time of day and not using my inhaler properly! I hadn’t realised how knowledgeable my pharmacist was and wouldn’t hesitate in the future to talk to them about any concerns I have about my medicines.’

If you are regularly taking more than one prescription medicine or are taking medicines for a long-term illness such as asthma, diabetes or heart disease, ask about having a Medicines Use Review at your local pharmacy.


If you need further information please visit our 'Pharmacy Locator' to find you nearest Alphega Pharmacy and ask for advice.

prescription service infographic
More info: Electronic Prescription Advice