What is a Medicine Use Review & How Does It Work?

If you are taking more than one regular medicine, or are taking medication for a chronic condition and have been getting your prescriptions from us for more than the previous three months, ask a member of our pharmacy team for your Medicines Use Review (MUR). An MUR is a free, private consultation with your local Alphega Pharmacist focused on you understanding how to get the most from the regular medication you’re prescribed. Click here or call us today to make sure you’re understand how to get the most from your prescribed medicines.

Understanding what your medicines are for and how and when you should take them will help you to get better and stay well. A Medicines Use Review (MUR) is a free*, private consultation with your local Alphega Pharmacist focused on you understanding how to get the most from the regular medication you’re prescribed.

Taking between 10 -15 minutes, the medicines use review will also help your pharmacist identify any problems you may be experiencing such as side effects or interactions with other medicines.

Am I eligible for a Medicines Usage Review?

If you are taking more than one regular medicine, or are taking medication for a chronic condition and have been getting your prescriptions from us for more than the previous three months, ask a member of our pharmacy team for your Medicines Use Review.

You can find your nearest Alphega Pharmacy providing the Medicines Use Review Service by using the Pharmacy Locator. (Services may differ between pharmacies so get in touch with your local pharmacy to make an enquiry and book your appointment).

*This service is available free of charge in England and Wales.

What can I expect?

An MUR will take place in the pharmacy consultation room so you can talk through your medicines and concerns without being overheard. You’re also welcome to bring along a family member or friend to the review if you feel this would make your visit more comfortable. Please let the pharmacist know before you visit if you wish to bring someone with you.

Our pharmacist will have an informal discussion with you about your medicines – what you know about them, when and how you take them. It’s also your opportunity to ask any questions or raise any concerns you might have. You might also be asked for other information, such as:

  • Your medical history

  • Any allergies you have, including allergies to medicines

  • How well you think your medicines are working

  • Problems you have taking or remembering to take your medicines

  • Which medicines you buy over the counter